Let Us Know About the Problem

Your well-being is our highest priority, and we are committed to continuous improvement. If you are dissatisfied with any aspect of your care, please contact us directly by email at complaints@qirising.studio.

All concerns will be treated confidentially. We will respond within 14 days, aiming to find a solution that is fair, transparent, and timely.

Jurisdiction

Services are provided by Qi Rising® Studio (KvK 96420022). Complaints are handled under Dutch law and in accordance with the Wet kwaliteit, klachten en geschillen zorg (Wkkgz).

Taking Your Complaint Further

If you are not satisfied with our response, or prefer not to contact us directly, you may escalate your complaint to our independent complaints officer at bemiddeling@quasir.nl. Please address your message to the Coördinator Klachtenbemiddeling.

Or send a written complaint by post to:
Quasir, Klachtenfunctionaris abonnementen
Postbus 1021
7940 KA Meppel
The Netherlands

Qi Rising® Studio has no influence over the mediation process. The complaints officer is impartial and works independently to facilitate resolution.

Should a resolution not be reached through mediation, you may escalate the matter to our official dispute resolution body at www.zorggeschil.nl.

We Take Every Concern Seriously

We are fully committed to transparent, ethical practice and respectful communication. All complaints (whether handled internally or externally) are taken seriously and used as an opportunity to learn and improve.

If you have questions about the complaints process or need assistance, don't hesitate to contact us.

Alternative Therapists Dispute Resolution Body (GAT)

As a CAT Collective registered therapist, I fall under the Wkkgz complaints procedure and GAT disciplinary procedure at the Alternative Therapists Dispute Resolution Body (GAT). For more information about the complaints procedure, visit: www.gatgeschillen.nl